Returns & Exchanges
At Chris Heria, we stand by the quality of our gear and want to ensure you are fully satisfied with your purchase. If you are not happy with your items, we offer a 30-day window for returns and exchanges on all unworn and unwashed apparel.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Drop your package at the designated carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing